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Frequently Asked Questions

Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an E-mail/SMS informing you about the delay along with the new expected delivery date. Visit the MY ORDERS page in your account and click on TRACK ORDER to get real time status of your order.

If you chose to pay Cash on Delivery, the refund will be credited either in the form of Voucher and/or an NEFT transfer to your bank account. For an NEFT transfer we would require the following details: Bank Name Account Holder Name Bank Account Number Branch Address IFSC Code
We take anywhere between 7-15 days to complete your refund request. For all pre-paid orders, the refund amount will be credited to the same account from where payment was made. For all Cash on Delivery orders, refunds can either be made in the form of Voucher that can be used for your future purchase on cobbitaly.com or can be in the form of an NEFT transfer to your bank account.
Cobb believes in making your shopping experience perfect. However, if you receive an open or a tampered package, please do not accept it. Report this concern by sending an email withing return period. We will look at it immediately and get back to you.
We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request or get in touch with us. You will also have the option to choose refund for the product.
Shipping and Delivery charges are particular to a product and have been mentioned on each product page. The charges will vary depending on your location. For many products on Snapdeal, the shipping and delivery is provided free of cost.
We regret the inconvinience caused. Please fill in our Contact Us form available under the Any Other Query section with your transaction details and we will look into it immediately. If your money has not reached us, it will surely be refunded back to your account.
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